PRIVACY POLICY

Updated April 25, 2025

The website at https://www.susanstravelservices.com (“website”) is owned and controlled by Susan’s Travel Services (“our,” “us,” or “we”). Your use of our website constitutes acceptance of this Privacy Policy and our Terms of Use available on the website, which governs your use of the website. Please carefully read this Privacy Policy and the Terms of Use, as they directly impact you and your interaction with us.

Our Privacy Policy describes the types of information we may collect from you, or information you may provide to us by using our website, and how we use, maintain, protect, and share that information.

YOUR RIGHTS

We respect your privacy. We intend that this Privacy Policy will protect you and your information. Depending on where you live, you may have the right to request access to the personal information we have about you, to port it to a new service, or to request that your personal information be corrected or deleted. To exercise any of these rights, please contact us at the email address provided at the end of this Policy.

CHANGES TO THIS POLICY

We reserve the right to update this Privacy Policy at any time, for any reason, with or without notice to you. For your convenience, the date of the most recent revision will be featured at the top of this page.

Your use of our website after we make changes means you have accepted those changes. While we will take reasonable measures to inform you of any changes, you are responsible for regularly reviewing the Policy for updates.

INFORMATION YOU GIVE US

When you visit our website, you may choose to share with us personally identifiable information (“Personal Information”), such as your name, email, phone number, address, and purpose of your inquiry. You may prompt us to contact you or initiate some other contact with our team. We will use this information to fulfill your request.

We may also use this information to keep you informed about our activities, developments, and services we believe will be of interest to you. You will have the opportunity to opt out of receiving direct marketing communications. We will not disclose any of your Personal Information other than as described below.

INFORMATION WE COLLECT ABOUT YOU

We may collect automatically, as you navigate through our website, specific aggregate technical information relating to you and your visit, such as usage details, IP addresses, browser type, language preference, referring website, and information collected through cookies.

This information helps us understand how visitors engage with our website so we can continue to meet their needs and improve our website’s functionality.

If you choose to purchase products or services from us or our partners, you may need to provide personal information and authorization to obtain information from credit services.

For example, you may need to provide your name, mailing address, email address, credit- or debit-card number, phone number, and other personal information.

We may collect additional information from you to provide services, fulfill your requests, make payments, market services, protect your data, verify identity, comply with regulatory and tax obligations, or improve our website and services.

If you choose to correspond with us by email, we may retain your email messages and address.

INFORMATION WE SHARE

We will not sell, rent, trade, or otherwise disclose any Personal Information obtained from visitors except as described in this Privacy Policy.

We may share information you provide or we collect with employees, independent contractors, or affiliates who perform services on our behalf.

We may also disclose Personal Information if required by law, legal process, law enforcement, regulators, or government officials, or if we believe in good faith such disclosure is necessary to prevent harm or financial loss.

We reserve the right to disclose Personal Information in the event of a sale or transfer of all or part of our business assets.

USE OF COOKIES AND TRACKING USER TRAFFIC

Some pages on our website may use cookies—small files placed on your hard drive for identification. A cookie may contain a user ID to track pages visited. The only personal information a cookie can contain is information you supply.

Cookies are used for website registration, customization, and tracking traffic patterns. This helps us determine how effective our information and navigation are.

Your browser may allow you to choose whether to accept cookies. You may refuse cookies, though some pages may not function fully.

STORAGE OF YOUR PERSONAL INFORMATION

Personal Information collected may be transferred to, stored at, and processed by staff outside your jurisdiction. By submitting your information, you agree to this transfer, storing, or processing. We will take reasonable steps to ensure your data is treated securely.

INFORMATION SECURITY

We maintain administrative, technical, and physical safeguards to protect your Personal Information. However, transmitting information over the Internet is not completely secure. We cannot guarantee the security of your data transmitted to our website.

Transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy or security measures. Use caution regarding what you submit through our website.

PROTECTING THE PRIVACY OF CHILDREN

Our website is intended for adults 18 years or older.

If you are under 18, do not use or provide any Personal Information on our website. We do not knowingly collect information from children under 18. If we learn we have done so, we will delete the information.

If you believe we may have information about a child under 18, please contact us immediately.

LINKS TO THIRD-PARTY SITES

Our website may contain links to other websites. We do not share your information with those sites and are not responsible for their privacy practices. We encourage you to review their policies.

ACCESS TO INFORMATION

You have the right to access Personal Information held about you. Your legal rights—including GDPR rights if you are in the EU—may include the right to rectification, erasure, restriction, objection, data portability, and withdrawal of consent.

ELECTRONIC COMMUNICATIONS

By providing your email, phone number, or other contact information, you opt in to receive communications from us, our affiliates, and approved service providers, including email and SMS, even if registered on “Do Not Call” lists.

You may opt out of marketing emails by clicking “unsubscribe” or contacting us. You may opt out of SMS by replying STOP, OPT-OUT, or UNSUBSCRIBE.

Your carrier may charge fees for SMS messages.

CALIFORNIA RESIDENTS

If you are a California resident, please review our California Privacy Policy on the website.

EUROPEAN ECONOMIC AREA RESIDENTS

If you are within the EEA, you are entitled to certain GDPR rights. We retain your data until you request deletion, we stop using providers, or retention is no longer justified.

You have rights to access, amend, erase, restrict, or object to processing, direct portability, withdraw consent, and file complaints with your supervisory authority.

If you wish to exercise GDPR rights, please contact us.

CONTACT

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Susan’s Travel Services
(480) 360-0309
susan@susanstravelservices.com